Frequently Asked Questions
What makes Stogies different?
Stogies combines a rider-led Mtb culture with every design created from complete starch in house to create the most original, distinctive clothing
Where are stogies based?
We are based in Aberdeenshire, Scotland but we do travel up and down the UK doing all types of MTB event
what is Stogies?
Stogies us a family run, uk based MTB brand focusing on bringing the most bold and original designs for casual and technical clothing. more about us can be seen on our about us page
How do I place, change or cancel an order?
Add the items you want to your basket and follow the checkout steps to pay securely. If you need to change or cancel an order, contact us as soon as possible with your order number. We’ll do our best to help
How long does delivery take, and can I track my order?
Orders are usually dispatched within 1–2 working days. UK delivery typically takes 2–5 working days after dispatch depending the service chosen at checkout. If tracking is available, we’ll email the tracking link when your order leaves us.
What is your returns policy, and how do I choose the right size?
Contact us within 30 days of delivery to discuss a return. Items should be unused and in their original condition. For sizing, check the product size guide and compare it with your measurements; contact us if you’re between sizes or unsure.
Can product colours vary, and how can I get further help?
Colours may look slightly different depending on your screen. For further help, contact us with your order number or product details and we’ll get back to you as soon as we can.